ac44's Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") has been established by the entity that owns and operates the ac44 platform ("ac44", "we", "us"). This Policy applies to the website https://ac44.bar and all related services.

By registering, logging in, or using any service on ac44, you are considered to have read, understood, and agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform.

We believe that protecting the privacy of your personal information is a fundamental responsibility. We therefore manage your data in accordance with industry-standard security measures and transparent policies.

2 Data Collection

ac44 collects various types of information to operate its services properly. This information falls into two categories: what you provide directly, and what our systems collect automatically.

2.1 Information You Provide Directly

• Full name, date of birth, and national identity card details (for identity verification)
• Email address and mobile number
• Current residential address
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account numbers (full account numbers are never stored)
• Bank account details (for bank transfer transactions)
• Information you share when seeking support

2.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Pages visited, session duration, and click data
• Gaming history and transaction records
• Login time, location, and failed attempt data (for fraud prevention)

3 Purpose of Data Use

ac44 uses collected information only for the purposes listed below. We commit that data will not be used for any purpose beyond these.

3.1 Account Management & Security

Information is used to verify your identity, create and maintain your account, prevent unauthorized access, and detect fraudulent activity.

3.2 Financial Transaction Processing

The necessary information is used to correctly process deposits and withdrawals, prevent money laundering, and maintain records of financial transactions.

3.3 Customer Support

Your information and communication history are used to resolve your issues, settle complaints, and provide better service. Our support team is available 24/7 and can only access information that is necessary.

3.4 Service Improvement

Analysis is carried out to improve the user experience, develop new features, and evaluate platform performance. Anonymized data is always used in this process to ensure privacy.

3.5 Marketing Communications

With your consent, you will be informed about relevant offers, bonuses, and updates. You may stop such marketing communications at any time by contacting us.

4 Sharing Data with Third Parties

ac44 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay, etc.), identity verification, and technical services. These partners are contractually bound to maintain the confidentiality of the information.

4.2 Legal Obligations

Information may be provided in response to a court order, a lawful request from an investigating authority, or other legal obligations under applicable laws in Bangladesh.

4.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities to assist in the investigation of fraudulent activity, money laundering, or criminal conduct.

5 Cookies & Tracking Technologies

The ac44 website uses cookies and similar technologies that improve your browsing experience and ensure the proper functioning of the platform.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the website — to maintain login sessions, perform security checks, and remember your preferences. Without them, the platform will not work properly.

5.2 Analytics Cookies

Used to analyze the number of website visits, page usage patterns, and user behavior. This data is collected anonymously and is used solely for service improvement.

5.3 Cookie Controls

You have the option to block or delete cookies from your browser settings. However, disabling essential cookies may disrupt the functionality of the platform.

6 Data Storage & Security

ac44 follows industry-standard security measures to protect your information.

6.1 Technical Safeguards

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Sensitive information stored in encrypted databases
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• Two-Factor Authentication (2FA) available

6.2 Organizational Safeguards

• Only authorized staff have access to specific data
• Regular staff training on data protection
• Strict agreements governing data sharing with third parties

6.3 Data Retention Period

Data is retained while your account is active and for as long as required after closure to meet legal obligations. Financial transaction records are retained in accordance with applicable law. Once the purpose has been fulfilled, data is securely deleted.

7 Your Rights

As an account holder on ac44, you have the following rights over your personal information:

7.1 Right to Access

You may request to view a list of your personal information held by us and obtain a copy of it at any time.

7.2 Right to Rectification

You have the right to request correction of any information that is inaccurate or incomplete. Many details can be updated directly in your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may not be deletable due to legal or contractual obligations.

7.4 Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted — for example, while a dispute about the accuracy of the data is being resolved.

7.5 Right to Opt Out of Marketing

You may choose to stop receiving promotional emails or messages at any time. Submit this request by emailing [email protected].

To exercise any of the above rights, email [email protected] or contact our support team via live chat.

8 Protection of Minors

ac44's services are strictly for individuals aged 21 and above. We do not knowingly collect personal information from minors under any circumstances.

Age verification is in place during the registration process. If evidence is found that a user is under 21, that account will be closed immediately and the associated information will be deleted.

If you are aware that a minor is using our platform, please notify us immediately at [email protected].

9 Policy Changes

ac44 reserves the right to update this Privacy Policy from time to time. If changes are made, you will be notified in the following ways:

• The updated policy will be published on the website and the "Last Updated" date at the top of the page will be changed.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes will be considered as your agreement to the new policy.

It is advisable to check this page regularly. If you have any questions about a change, please contact our support team.

10 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We are committed to responding to your requests or questions as quickly as possible. ac44 values your privacy and works to maintain our platform as a safe and trustworthy environment.