ac44's commitment to responsible gaming
ac44 believes that gaming is truly enjoyable only when it is played in a controlled and mindful way. Our tools and guidelines are here to help you ensure a healthy, safe experience.
Gaming as entertainment, not a problem
At ac44, we always see gaming as a recreational activity — not a guaranteed way to earn money. Online casino and betting can be fun, but if it starts to affect other important areas of your life, seeking help is the wisest thing to do.
Our platform has a number of tools and features that help you keep your gaming habits in check. From setting deposit limits to full self-exclusion — if you feel you need a break, ac44 is always ready to help you take one.
This platform is operated for users aged 21 and above only. Registration and participation by minors is strictly prohibited.
Age restriction
ac44 is for users aged 21 and above only. We are committed to protecting minors and follow a strict age verification policy.
The control tools in your hands
Deposit Limit
Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and a 24-hour wait is required to increase it.
Time-Out
If you want to pause and reflect, you can take a time-out from 24 hours up to 6 weeks. During the break your account will be temporarily suspended and no bets or deposits will be possible.
Self-Exclusion
Choose self-exclusion when you need a long-term break. Exclusion can last from 3 months up to 5 years. Your account cannot be reactivated during this period.
Loss Limit
Set a maximum on how much you can lose within a given period. When the limit is reached, your session ends automatically so that emotional decisions do not lead to greater losses.
Session Timer
Use the session timer to track how long you have been playing in one sitting. When the set time is up, you will receive a reminder to take a break.
Gaming History
You can view your full betting and deposit/withdrawal history at any time from the account section. Ensuring transparency is an important part of ac44's commitment.
Recognise the signs of a problem
If any of the situations below apply to you or someone close to you, consider seeking help.
- Playing beyond your budget and chasing losses to try to recover them.
- Being unable to stop playing or repeatedly failing to do so.
- Neglecting family, friends, or work because of gaming.
- Borrowing money or skipping important expenses to fund gaming.
- Hiding the truth about gaming from family or those close to you.
- Relying on gaming to escape stress, anxiety, or depression.
- Feeling restless or irritable when not playing.
Build healthy gaming habits
Set your budget in advance
Decide how much you can afford to spend before you start playing. Stop when that amount is gone — do not put in more money chasing a win.
Stick to a time limit
Set a maximum session length before each session and keep the session timer running. Regular breaks make the gaming experience more enjoyable.
Avoid chasing losses
It is better not to play with an immediate revenge mindset after a loss. Each session stands on its own — taking a short break after a loss is the wisest move.
Do not treat gaming as a way to relieve stress
Using gaming to escape pain or loneliness makes problems worse. In that moment, talk to someone close to you or reach out to the ac44 support team.
How to set limits and get help
How to use the tools
After logging in to your ac44 account, go to Account Settings → Responsible Gaming. You will find deposit limits, loss limits, session timer, time-out, and self-exclusion options all in one place.
If you have trouble accessing your account or want direct assistance, contact ac44 via live chat (24/7) or email [email protected].
Support is always here
The ac44 support team works in Bengali and English, 24 hours a day, 7 days a week. For any responsible gaming question, tool activation, or account closure request, send a message directly on live chat.
You can also reach us by email: [email protected] — your request will be handled with confidentiality.
Keep children and young people safe
ac44 is a platform for adult (21+) users. If there are children or teenagers in your household, take extra precautions with your device and account.
- Use parental control software on your computer or mobile device.
- Avoid opening casino or betting apps in front of children.
- Keep your account password private — never share it with anyone.
- Always log out of your account after use.
- Keep payment cards and mobile banking apps out of children's reach.
Account security
Use a strong password and never share your login details with anyone. ac44 will never ask for your password via email or chat.
Responsible gaming FAQ
Enjoy responsibly ac44
Set limits, take breaks, and play in a controlled way. All games and sections at ac44 are waiting for you.